Delivery

All of our products are available for delivery Australia wide. At check-out please enter your phone and email details so we can contact you to make the best delivery arrangements for your location.

International delivery can also be organised by special arrangement, please contact us before purchase to confirm.

Delivery of Small Items

For delivery of small items, please enter your shipping address at the check-out page and the shipping cost will be calculated before confirmation and payment for your purchase.

For small items we will package and ship from our store in Melbourne within 3 business days to your address through Australia Parcel Post. Australia Post standard shipping times, terms and conditions will apply. Our Parcel Post package and handling costs range from $9.50 to $19.00 depending on product weight.

Delivery of Plants and Large Items across Melbourne

Delivery of plants and carefully transported items such as pots will be by our nursery team. Upon payment we will assess the total order and calculate the best shipping method and price for your location. Please enter your phone and email details so we can contact you for final confirmation.  

Delivery prices for Melbourne metropolitan area depend on distance from Fitzroy, size and weight of the product and costs range from $25 - $150 for 1 person delivery. Large items require a 2 person delivery with additional charge.

Prices above are for delivery to a ground floor address or building with lift. For difficult access such as flights of stairs or long walking distance from parking location an additional charge may be incurred. Please highlight access conditions in the notes section of the check-out page.

Payment will be required to top up the delivery charge for conditions which are not highlighted prior to purchase.

At delivery our nursery team can also setup and install at a cost of $65/hour. For booking please contact us after purchasing online.

Delivery of Large items outside Melbourne and interstate

For delivery of large items outside Melbourne and interstate, we can arrange for a courier service. Please enter your phone and email details so we can contact you for final confirmation.

For large products with value greater then $500, we recommend customers to insure the product to cover for damage or loss during delivery. If you require, please ask us after the online purchase, we are more then happy to assist with standard rates which can be applied to the final delivery price.

Delivery Terms and Conditions

Please note we can not guarantee delivery times, this may be due to availability and lead time of hand crafted items, control by external delivery partners and high demand at end of year shopping periods. We will keep you informed of an unexpected long delays in getting your purchase to you.

Please note Fitzroy Nursery will not be responsible if directed to leave goods at an unattended address. It is preferred that someone is able to accept delivery.